FAQ
You have questions and we have answers, if you still need help please contact us!
Our Breathable Polish
Below are some of are common questions about our nail polishes.
Yes. 786 Cosmetics nail polishes are formulated to be 21-free, meaning they are made without many commonly avoided chemicals.
We prioritize high-quality pigments, performance, and safer formulations without compromising wear or finish.
786 Cosmetics nail polish is intentionally designed to be worn in one thin coat, with a maximum of two thin coats if needed.
Our formulas are highly pigmented to deliver opaque color payoff with fewer layers, which helps maintain breathability and water permeability. Applying additional or thicker coats may reduce these properties and affect overall performance.
For best results, apply thin, even layers and allow each coat to fully dry.
We recommend applying 1–2 thin coats only.
Our polishes are intentionally formulated to provide full, opaque coverage with fewer coats. Applying thicker layers or additional coats may:
- Reduce breathability
- Increase dry time
- Affect overall wear and performance
Thin, even coats ensure optimal results.
Breathable nail polish relies on a specific film structure. Using one thin coat (or two at most) helps preserve:
- Water permeability
- Breathability
- Proper dry time
- Optimal wear
Excess layering or thick application may seal the nail surface more than intended.
At-home tests may produce inconsistent or misleading results and are not recommended as a definitive measure of breathability.
Laboratory testing under standardized conditions is the most accurate way to assess water permeability.
No. While breathable polish can support healthier-feeling nails, proper nail care—such as hydration, gentle removal, and allowing breaks between manicures—is still important.
786 Cosmetics nail polishes are certified vegan and cruelty-free by PETA (People for the Ethical Treatment of Animals). Our nail polishes contain no animal products or byproducts and they are not tested on animals.
786 Cosmetics nail polishes are manufactured and produced in the United States.
786 Cosmetics has worked alongside Islamic scholars to understand the requirements necessary for halal nail polish. For more information please visit the How It Works page. There are two qualities that make 786 Cosmetics halal.
- 786 Cosmetics products contain no animal products or byproducts and no prohibited alcohol.
- Our nail polishes are water permeable – this means they can be worn during wudu. When the nails are rubbed, water permeates the nail polish making your wudu valid.
Yes. 786 Cosmetics nail polish is formulated to be water-permeable and breathable, allowing water and oxygen to pass through the polish film.
Our breathable technology is comparable to other modern breathable nail polish brands and is designed to deliver opaque color payoff with fewer coats while supporting healthier-feeling nails.
Results may vary based on application method, number of coats, and nail condition.
786 Cosmetics nail polishes are certified Tested and Verified Halal and Water Permeable. For more information, please visit the How It Works page.
With proper care and with the application of a top coat, you can expect your nail polish to stay on for up to 7 days with minimal chipping. 786 Cosmetics' industry-leading formula is non-peelable.
We recommend:
- Changing your nail polish every 5–7 days
- Allowing short breaks between manicures when possible
- Keeping nails clean and dry between applications
- Gently buffing nails if needed before reapplying polish
If yellowing occurs, a simple remedy includes:
- Lightly buffing the nail surface
- Using a gentle nail cleanser or mild nail soak
- Moisturizing nails and cuticles before reapplication
Nail yellowing is not caused by breathability itself and can happen with any nail polish, especially with extended wear.
Factors that may contribute include:
- Wearing the same polish continuously for long periods
- Natural nail chemistry
- Exposure to water, heat, or chemicals
- Lack of breaks between manicures
Orders
Below are some of are common questions about orders
Customers are responsible for ensuring their shipping address is correct at checkout.
- If an order is returned due to an incorrect or incomplete address, the customer is responsible for reshipping fees.
- Undeliverable packages may require additional shipping charges to resend.
Orders are typically processed for fulfillment within 1–5 business days(excluding weekends and holidays). Processing time does not include shipping transit time.
If the item was purchased at full price, you may request an exchange for a different shade within 30 days of purchase.
Color exchanges are available for U.S. orders only and are subject to approval.
All currency on the website www.786cosmetics.com is set in United States Dollars (USD) OR Canadian Dollars (CAD). You will see either USD or CAD next to the amount.
The tracking number to track your order can be found in the confirmation email you received for your shipment. If you need additional assistance, please contact us at hello@786cosmetics.com
In the event that the promotional coupon has expired, it cannot be used in conjunction with sale items. It is also worth noting that certain codes are case-sensitive and may lead to an error. If you require further assistance, please do not hesitate to reach out to our customer service team at hello@786cosmeticscom.
In case you need to modify your shipping address, kindly get in touch with our customer service team as soon as possible so that we can update the system before the item is dispatched. For any other updates, please access your account. If you require further assistance, please don't hesitate to contact us!
If you would like to cancel your order, you may message us using the Contact Form on our website. Please include your name, order number, and reason for cancellation.
Orders may not be canceled once they are already completed and being shipped or have been delivered.
🌍 International Order Notice
All international orders are final sale and cannot be returned or exchanged.
Customers are responsible for any customs duties, taxes, or import fees charged by their country. These fees are not included in your order total and may be required to clear your package through customs. We appreciate your understanding and support!
📦 Looking for a local option? Please view our stockist page. to find retailers in your country.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
You may request a return or exchange by:
- Submitting a request through your Shopify customer account, or
- Contacting us directly via our Contact Form
All requests are subject to approval before items are sent back.
Returns and exchanges must be requested within 30 days of purchase.
- Only full-price items are eligible for returns or exchanges.
- Items purchased during a sale, promotion, or with discounted pricing are final sale.
- All international orders are final sale and not eligible for returns or exchanges.
For more information please visit : https://786cosmetics.com/policies/refund-policy
Yes. For orders shipped outside of the United States, customers are responsible for:
- Clearing their order through customs
- Paying any applicable duties, taxes, tariffs, or import fees
These charges are not controlled by 786 Cosmetics and are non-refundable. Orders refused due to unpaid customs fees will not be refunded.
At this time, rush or expedited shipping is not available.
United States (excluding Alaska & Hawaii):
Once shipped, orders typically arrive within 4–7 business days.
International Orders:
International shipping typically takes 2–3 weeks once shipped.
Shipping times are estimates and may vary due to holidays, weather, carrier delays, or customs processing.
Orders may be canceled only before they are processed or shipped.
Once an order has shipped or been delivered, it cannot be canceled.
Yes! 786 Cosmetics offers free shipping for the United States, Canada, Europe, and Australia. Below are the minimum order requirements before taxes to qualify for free shipping in these locations.
United States FREE SHIPPING OVER $55 USD
Canada Orders totalling over $100 CAD
Australia & New Zealand Orders totalling over $85 USD
Anywhere else Orders totaling over $200 USD
If your item arrives damaged or defective, please submit a claim within 7 days of delivery.
Include:
- Your order number
- Clear photos of the damaged or defective item(s)
- Photos of the shipping box and packaging
Once approved, we will provide a replacement or store credit.
Experience global shipping with 786 Cosmetics! As you place an order, we ship our products worldwide. You can easily calculate the shipping cost by starting an order and entering your shipping address. Depending on your location, the cost will be determined for you. Rest assured that our fulfillment centers are strategically located in the United Kingdom, Canada, UAE, and Nigeria.
- Please visit our stockist page for your local fulfillment, distributor, or retailer near you.
Due to the nature of nail polish products, approved returns are refunded as store credit in most cases.
Refunds to the original payment method are reserved for exceptional cases, such as:
- Items damaged in transit
- Defective products
- Fulfillment errors on our part
Store credit does not expire and can be used on future purchases.
Your satisfaction is 786 Cosmetics priority. If you would like a different nail polish color instead of the one you purchased, you may exchange the product within thirty days from the date of shipment. By adding the fee for Return and Exchange Insurance, if you would like to return or exchange your order within 30 days of shipment, we will cover the return shipping fees. If this fee is not added to your order the customer will be responsible for return shipping. Please fill out our Contact Form with your name, order number, the nail polish color you would like to exchange, and the new nail polish color you would like.
🌍 International Order Notice
All international orders are final sale and cannot be returned or exchanged.
Customers are responsible for any customs duties, taxes, or import fees charged by their country. These fees are not included in your order total and may be required to clear your package through customs. We appreciate your understanding and support!
📦 Looking for a local option? Please view our stockist page. to find retailers in your country.