Your satisfaction is our priority. If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days from the date of shipment. Please view our return policy for further information
You can expect to have your package in 4-7 business days once shipped in the United States excluding Alaska & Hawaii. International shipping takes 2-3 weeks.
If you would like to cancel your order, you may message us using the Contact Form on our website. Please include your name, order number, and reason for cancellation. Orders may not be cancelled once they are already completed and being shipped or have been delivered.
Please check your spam folder if the email is still not there, please use the contact form to message us. Please include your full name and address.
Please check your email for your shipping confirmation email from 786 Cosmetics, which contains your tracking number. You may use your tracking number to view the estimated delivery date of your order. Due to COVID-19, some transit times may be delayed.
We will respond to your message within 24 hours (Monday-Friday, excluding holidays). If your inquiry is about your order, please be sure to include your order number in your message.