We Are Here To Help
Your satisfaction is our priority. If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days from the date of shipment. Please view our return policy for further information
+1 (833) 786-0199
You can expect to have your package in 4-7 business days once shipped in the United States & Canada. International shipping takes 2-3 weeks.
If you would like to cancel your order, you may message us using the Contact Form on this page. Please include your name, order number, and reason for cancellation. Orders may not be cancelled once they are already completed and being shipped or have been delivered. You can always send it back for a full refund.
Please check your spam folder if the email is still not there, please use the contact form to message us. Please include your full name and address.
Please check your email for your shipping confirmation email from 786 Cosmetics, which contains your tracking number. You may use your tracking number to view the estimated delivery date of your order. Due to COVID-19, some transit times may be delayed.
We will respond to your message within 24 hours (Monday-Friday, excluding holidays). If your inquiry is about your order, please be sure to include your order number in your message.
DUE TO HEIGHTENED COVID-19 CONCERNS AND HIGH VOLUMES OF ONLINE ORDERS, PLEASE ALLOW AMPLE TIME TO RECEIVE YOUR ORDER. ALL PACKAGES WILL BE DELAYED AT THIS TIME, PAST THE DATE MENTIONED AT CHECKOUT.
WE ARE DOING ALL THAT WE CAN TO SEND OUT YOUR ORDERS AS SOON AS POSSIBLE BEFORE YOUR ORDER IS IN THE HANDS OF THE SHIPPING CARRIERS. THANK YOU FOR YOUR PATIENCE AT THIS TIME.